Refund Policy
Our Promise: Wander with Confidence
We are confident in the quality and craftsmanship of our products, and we want you to embark on your journey with the same level of confidence.
Our "Wander with Confidence" policy reflects our commitment to ensuring your peace of mind when you choose AETHON. Discover Our Hassle-Free 14-Day Return and Refund Policy:
1. *Eligibility:* To be eligible for a return or replacement, the following conditions must be met: - The return or replacement request is made within 14 days from the date of delivery. - The product must be in its original, unused, and undamaged condition. - All tags, labels, and packaging must be intact.
2. *Return or Replacement Options:* - You can choose either a return for a refund or a replacement with the same or a similar product (subject to availability).
3. *Return Process:* - To initiate a return or replacement request, please contact our customer support team at [support@aethon.co.in] . - We will provide you with instructions on how to proceed with the return.
4. *Refund Process:* - Once we receive and inspect the returned product, we will process the refund within 12-15 business days. The refund will be issued using the same payment method used for the original purchase.
5. *Replacement Process:* - If you opt for a replacement, we will dispatch the replacement product as soon as possible, subject to product availability.
6. *Defective or Damaged Products:* If you receive a product that is defective or damaged, please contact our customer support team immediately.
We will arrange for the return and replacement of the product at no additional cost to you. If you have any questions or need assistance with your return or replacement, please reach out to our customer support team at [support@aethon.co.in]. AETHON is committed to ensuring your satisfaction with our products, and we aim to make the return and replacement process as smooth and hassle-free as possible.
We are confident in the quality and craftsmanship of our products, and we want you to embark on your journey with the same level of confidence.
Our "Wander with Confidence" policy reflects our commitment to ensuring your peace of mind when you choose AETHON. Discover Our Hassle-Free 14-Day Return and Refund Policy:
1. *Eligibility:* To be eligible for a return or replacement, the following conditions must be met: - The return or replacement request is made within 14 days from the date of delivery. - The product must be in its original, unused, and undamaged condition. - All tags, labels, and packaging must be intact.
2. *Return or Replacement Options:* - You can choose either a return for a refund or a replacement with the same or a similar product (subject to availability).
3. *Return Process:* - To initiate a return or replacement request, please contact our customer support team at [support@aethon.co.in] . - We will provide you with instructions on how to proceed with the return.
4. *Refund Process:* - Once we receive and inspect the returned product, we will process the refund within 12-15 business days. The refund will be issued using the same payment method used for the original purchase.
5. *Replacement Process:* - If you opt for a replacement, we will dispatch the replacement product as soon as possible, subject to product availability.
6. *Defective or Damaged Products:* If you receive a product that is defective or damaged, please contact our customer support team immediately.
We will arrange for the return and replacement of the product at no additional cost to you. If you have any questions or need assistance with your return or replacement, please reach out to our customer support team at [support@aethon.co.in]. AETHON is committed to ensuring your satisfaction with our products, and we aim to make the return and replacement process as smooth and hassle-free as possible.